CrispWebs

Legal

Terms of Service

Last updated: 19 May 2026 · Effective: 19 May 2026

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Customer,” “you,” or “your”) and CrispWebs OÜ, a private limited company registered under the laws of the Republic of Estonia (registry code: XXXXXXXX), with its registered office in Tallinn, Estonia (“CrispWebs,” “we,” “us,” or “our”).

By accessing or using any CrispWebs service, website, API, or product (collectively, the “Service”), you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Definitions

2. Eligibility

You must be at least 18 years of age (or the age of majority in your jurisdiction) and have the legal capacity to enter into a binding contract. If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.

3. Account Registration

You agree to provide accurate, current, and complete information during registration. You are responsible for safeguarding your account credentials and for all activity under your account. Notify us immediately at legal@crispwebs.com of any unauthorized use.

4. The Service

4.1 Site Generation

CrispWebs generates websites using publicly available information (e.g., Google Business Profile, review platforms, social media pages). We do not invent business details. Generated Content is provided “as is” and you are responsible for reviewing and approving it before it goes live under your domain.

4.2 AI-Assisted Edits

You may instruct our AI to modify your Site via chat. We make commercially reasonable efforts to implement your requests accurately but do not guarantee error-free output. You remain responsible for reviewing all changes.

4.3 Hosting & Availability

We target 99.9% monthly uptime for Sites (excluding scheduled maintenance and force majeure). We are not liable for outages caused by third-party infrastructure providers, DNS propagation, or events beyond our reasonable control.

5. Subscriptions & Billing

5.1 Pricing

All prices are listed in US Dollars (USD). Local currency estimates shown on the website are approximations based on daily exchange rates and are not binding. Your invoice will always reflect the USD amount converted by your payment processor at the time of charge.

5.2 Billing Cycle

Subscriptions are billed monthly in advance. Your billing cycle starts on the date you claim your Site and recurs on the same date each month.

5.3 Price Changes

We may change Plan prices with at least 30 days’ written notice (email to your registered address). Price changes do not apply retroactively and take effect at the start of your next billing cycle after the notice period.

5.4 Taxes

All prices are exclusive of applicable taxes (VAT, sales tax, GST). You are responsible for all taxes imposed by your jurisdiction. We will collect and remit taxes where legally required.

6. Free Preview & Money-Back Guarantee

Site previews are free and require no payment. After claiming a Site, you have 30 calendar days to request a full refund (“Money-Back Guarantee”). Refund requests must be sent to billing@crispwebs.com. Refunds are processed within 10 business days to the original payment method.

7. Cancellation & Termination

7.1 By You

You may cancel your subscription at any time from your dashboard or by emailing billing@crispwebs.com. Cancellation takes effect at the end of your current billing period. You retain access until that date.

7.2 Domain on Cancellation

If you own a custom domain (purchased through us or connected by you), it remains legally yours on cancellation. We will transfer or release it within 7 business days at no additional cost.

7.3 By Us

We may suspend or terminate your account immediately if you breach these Terms, use the Service for illegal purposes, or engage in activity that harms other users or our infrastructure. We will provide notice where reasonably practicable.

7.4 Effect of Termination

On termination: (a) your Site is taken offline within 7 days; (b) we export your data as a ZIP file available for download for 30 days; (c) after 30 days, we permanently delete your data unless legally required to retain it.

8. Intellectual Property

8.1 Your Content

You retain all rights to Content you provide or approve. By uploading Content, you grant CrispWebs a worldwide, non-exclusive, royalty-free licence to host, display, and transmit that Content solely for the purpose of operating the Service.

8.2 Generated Content

Upon payment of the applicable subscription fee, all Generated Content on your Site is assigned to you. Prior to payment (during preview), Generated Content remains the property of CrispWebs.

8.3 CrispWebs IP

The CrispWebs name, logo, software, templates, and underlying technology remain our exclusive property. Nothing in these Terms grants you a licence to our IP beyond the right to use the Service as described herein.

9. Acceptable Use

You agree not to use the Service to:

We reserve the right to remove any Content or suspend any Account that violates this policy, with or without notice.

10. Third-Party Services

The Service integrates with third-party providers (e.g., Stripe for payments, Cloudflare for DNS/CDN, Google for reviews). Your use of these services is subject to their respective terms and privacy policies. CrispWebs is not responsible for the availability or conduct of third-party services.

11. Data Protection

Our collection and processing of personal data is governed by our Privacy Policy. If you are a business that collects end-user data through your Site (e.g., contact form submissions), our Data Processing Agreement applies.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRISPWEBS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CRISPWEBS, ITS DIRECTORS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, REGARDLESS OF THE CAUSE OF ACTION OR THEORY OF LIABILITY.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS PAID BY YOU TO CRISPWEBS IN THE 12 MONTHS PRECEDING THE CLAIM; OR (B) USD 100.

14. Indemnification

You agree to indemnify, defend, and hold harmless CrispWebs and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the Service; (b) your Content; (c) your violation of these Terms; or (d) your violation of any law or third-party right.

15. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of Estonia, without regard to its conflict of law provisions. Any disputes arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of Harju County Court, Tallinn, Estonia.

If you are a consumer in the EU/EEA, nothing in this clause deprives you of mandatory consumer protection rights under the laws of your country of residence, or of your right to bring proceedings in the courts of that country.

16. Dispute Resolution

Before initiating legal proceedings, you agree to attempt resolution by contacting us at legal@crispwebs.com. We will endeavour to resolve disputes informally within 30 days. If unresolved, either party may proceed under Section 15.

17. Force Majeure

Neither party shall be liable for failure or delay in performance to the extent caused by events beyond reasonable control, including natural disasters, pandemics, war, terrorism, government action, power failures, internet disruptions, or labour disputes.

18. Modifications

We may modify these Terms at any time. Material changes will be communicated via email or a prominent notice on the Service at least 30 days before they take effect. Continued use of the Service after the effective date constitutes acceptance. If you disagree, you may cancel your subscription before the changes take effect.

19. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable.

20. Entire Agreement

These Terms, together with the Privacy Policy, Cookie Policy, and DPA (where applicable), constitute the entire agreement between you and CrispWebs regarding the Service and supersede all prior agreements, written or oral.

21. EU Consumer Rights

If you are a consumer in the European Union, you benefit from mandatory provisions of consumer protection law in your country of residence. Nothing in these Terms affects your statutory right of withdrawal under the EU Consumer Rights Directive (2011/83/EU). However, by claiming your Site and expressly requesting immediate performance of the Service, you acknowledge that you lose your right of withdrawal once the digital content has been fully supplied.

Online Dispute Resolution: The European Commission provides a platform for online dispute resolution (ODR) at https://ec.europa.eu/consumers/odr. We are not obliged to participate in ODR proceedings but will consider doing so in good faith.

22. Contact

For any questions about these Terms, contact us at:

CrispWebs OÜ
Tallinn, Estonia
Registry code: XXXXXXXX
Email: legal@crispwebs.com